Job Title: Front Office Manager Location: County Kerry, Ireland Role Type: Full-Time, Permanent Reports To: Lodge Manager About the Role: The Noel Group is a leading recruitment agency operating nationwide across the hospitality sector. We are proud to partner with a prestigious client in the hospitality industry to search for a talented Front Office Manager to join their team in Kerry. We are seeking a highly motivated and detail-oriented Front Office Manager to lead the front-of-house operations at a prestigious, luxury golf and resort destination in Ireland. This role requires a proactive individual who thrives in a fast-paced environment and can consistently deliver exceptional guest service. The ideal candidate will be responsible for managing the day-to-day front desk operations, overseeing a team of guest service professionals, and ensuring a seamless and memorable experience for all members and guests. What's in it for you? Opportunity to work in a world-class hospitality environment €40,000-€45,000 Salary + Generous Bonus Scheme. Access to exclusive staff benefits and wellness programs Incredible staff benefits such as end of season parties, helicopter rides, team tournaments and many more. Opportunities for career development and training A collaborative and values-driven work culture Key Responsibilities: Oversee the daily operations of the front office including reception, guest relations, and concierge services Ensure the highest standards of guest service are consistently delivered Train, motivate, and lead a team of front office professionals Manage scheduling, team rosters, and department budgets Handle guest feedback, complaints, and special requests with professionalism and care Collaborate with other departments (housekeeping, golf operations, food & beverage) to ensure cohesive guest experiences Maintain accurate records and reports relating to guest arrivals, departures, and special needs Uphold and implement health, safety, and quality standards across front office operations Key Requirements: Minimum 3 years of experience in a front office or guest-facing leadership role, preferably in a luxury hospitality or resort environment Exceptional leadership and communication skills Strong organizational and time-management abilities Proficient in using front office systems and Microsoft Office Suite Demonstrated ability to resolve conflicts and exceed guest expectations Flexibility to work weekends, holidays, and varied shifts as needed A passion for hospitality, guest experience, and team development Skills: Time Management Communication Organisation Benefits: Bonus structure