Job Title:
Warehouse Operations Manager
About the Role:
The Warehouse Supervisor is a key leadership position responsible for overseeing the warehouse team's performance and ensuring a high level of customer satisfaction. This involves developing efficient systems, exploring new technologies, building strong vendor relationships, monitoring performance, and driving continuous improvement.
Key Responsibilities:
* Lead the Warehouse Team to achieve first-time right delivery service excellence.
* Develop and implement process improvements to enhance warehouse performance.
* Maintain effective relationships with stakeholders, vendors, and service providers.
* Drive Warehouse delivery performance and customer expectations.
* Implement actions to improve Warehouse operations on time.
* Manage people, including staff recruitment, retention, performance appraisals, training, and mentoring.
Requirements:
* Minimum 2 years' experience in a similar role with strong leadership skills.
* Able to recruit, retain, train, and motivate warehouse staff.
* Experience in a regulated environment is advantageous.
* Proficient in CRM/ERP/WMS software and Microsoft Office Suite.
Benefits:
* Paid Annual Leave (increasing with years of service).
* Personal and Professional Development opportunities.
Package Details:
* Full Time / Permanent employment (Mon – Fri 09:00 – 5:30).
* Active Sports and Social Club membership.