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Senior Recruitment Consultant at STRIVE Search | Specialising in Financial Services & Credit Unions| M: 0874914638 | Helping Connect Top Talent…
Credit Controller – Leading Credit Union | Hybrid | Bray
About the Company
Our client is a well-established and member-focused credit union based in Bray, known for delivering trusted financial services to the local community. They pride themselves on supporting their members through every stage of life while fostering a collaborative and progressive workplace culture.
About the Role
They are now seeking a Credit Controller to join their team on a hybrid basis. This is a key role focused on managing member accounts, ensuring timely payments, and supporting those in financial difficulty with empathy and professionalism.
Key Responsibilities
* Manage a portfolio of member accounts, ensuring timely repayments and monitoring arrears.
* Engage with members via phone, email, and written correspondence to resolve overdue accounts.
* Arrange and monitor payment plans, in line with internal policies and regulatory standards.
* Maintain accurate records and prepare regular credit control reports.
* Liaise with internal teams and external agencies where required.
Requirements
* Experience in a credit control, collections, or similar financial services role.
* Excellent communication and negotiation skills, with a member-first approach.
* Strong attention to detail and ability to manage multiple accounts efficiently.
* Proficiency in Microsoft Office, particularly Excel.
* Familiarity with credit union operations or ethos is an advantage.
* Hybrid working model – flexibility to work both from home and on-site in Bray.
* Supportive team environment with opportunities for professional development.
* Be part of a purpose-driven organisation serving the local community.
* Competitive salary and benefits package.
Seniority level
* Seniority level
Mid-Senior level
Employment type
* Employment type
Full-time
Job function
* Job function
Finance
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