Director, Software Engineering
Overview
Mastercard is looking for a talented Software Engineering Director. In this role, you will lead the design and delivery of innovative products and platforms, working across cross‑functional teams to deliver solutions at scale to global markets.
Our team is focused on establishing and scaling a consistent, data‑driven approach to product governance and delivery across the organisation. We define and enable the operating model for Product Councils, ensuring decisions are structured, traceable, and aligned to business outcomes. At Mastercard you will help define the future of commerce globally.
This team will have a diverse focus both in terms of geography and variety of technology challenges driving hard to bring innovative payment solutions to market.
Role
Lead the design and delivery of Product Excellence tooling to support operating models across the Studio Product Delivery lifecycle.
Define requirements and drive implementation of scalable internal platforms using low‑code and enterprise tooling capabilities.
Own and shape architecture decisions for future‑state solutions, balancing immediate delivery with long‑term scalability and integration across systems.
Drive end‑to‑end delivery of software and platform initiatives, including intake management, tracking and sizing technical work, reporting, and execution.
Represent Product Excellence in cross‑functional forums and influence adoption of standardised processes and tooling.
Champion innovation through the introduction of new technologies, patterns, and ways of working that improve transparency, decision quality, and operational efficiency.
Responsibilities
Provide strategic and technical leadership across Product Excellence platforms, acting as the authority on architecture decisions and system design direction.
Define and evolve the target architecture for Product Council tooling, including integration with SharePoint, Power Platform, Dataverse, and downstream reporting systems.
Lead and coordinate delivery across engineering, product, and operations teams to ensure alignment to business goals and successful execution.
Establish and enforce standards for data integrity, governance, and system design across Decision Tracker and related tooling.
Drive the transition from manual to automated to mandatory operating models, ensuring solutions scale and support future system integration.
Identify and develop high‑performing talent, providing coaching, direction, and technical leadership across teams and contributors.
Create an environment that promotes innovation, experimentation, and continuous improvement, challenging existing approaches where needed.
Ensure clear ownership, accountability, and alignment across stakeholders involved in Product Council operations and tooling.
Experiences
Extensive experience in program leadership, platform delivery, and technical solution design within complex enterprise environments.
Demonstrated ability to define and implement scalable architectures, particularly across Power Platform, SharePoint, and integrated enterprise systems.
Strong track record of translating business and governance requirements into practical, working technical solutions.
Recognised as a thought leader in bridging strategy, technology, and delivery — enabling organisations to move from fragmented tools to cohesive platforms.
Experience driving cross‑functional initiatives that require coordination across product, engineering, and operational teams.
Deep understanding of governance, workflow processes, and data‑driven operating models within a large‑scale enterprise environment.
All About You
The ideal candidate for this position should have:
Loves creating innovative products and technology solutions in a collaborative fun environment.
Thrives in ambiguous and evolving scenarios.
Advanced knowledge and understanding of modern software engineering concepts and methodologies is required.
Strong leadership and people management skills.
Strong analytical and problem‑solving skills.
Ability to quickly learn and implement new technologies, frameworks, and tools.
Experience in product development and partnering with business teams to build the best solutions for our customers.
Ability to support multiple concurrent activities and to interface with external / internal resources, working as a member of a geographically distributed project team.
Strong communication skills – both verbal and written.
Strong relationship, collaboration skills and organizational skills.
Be skilled at explaining technical problems succinctly and clearly.
Corporate Security Responsibility
Abide by Mastercard’s security policies and practices;
Ensure the confidentiality and integrity of the information being accessed;
Report any suspected information security violation or breach, and
Complete all periodic mandatory security trainings in accordance with Mastercard’s guidelines.
#J-18808-Ljbffr