Posted: 16 June
The role
OverviewCork City, County Cork, IrelandCompany: Bitrecruit | Client / Employer: OccupopPosted: 20.05.2026Job reference: 9011671ef9a7a5e60e2adaac6ac85171Job informationLocation: OccupopJob reference: 9011671ef9a7a5e60e2adaac6ac85171Listing type: BasicEU work permit required: NoPosted: 20.05.2026Active until: 04.07.2026Note: The Montenotte is an independent, privately-owned, luxury destination hotel situated in the heart of Cork. Building a heritage from an 18th-century residence, it offers guests unrivalled views and a contemporary luxury experience.The Montenotte is a member of the Small Luxury Hotels of The World and is certified Great Place to Work 2025 with the IHF Quality Employer Programme. Our values are Passion, Ambition, Integrity, and Courage as we work toward our vision of being the Leading, Independent, Urban Resort Hotel in Ireland.Property summary107 stylish guestrooms and suites and 26 self-catering residencesLandscaped Victorian sunken gardens and woodlands overlooking the port of Cork and the cityCameo Cinema – private in-house 50-seat cinema for nightly guest moviesThe Gallery Suite – private meeting and banqueting suite for up to 60 guestsBellevue Spa – luxury spa with six treatment rooms, products Grown Alchemist & DermavidualsMotion Health Club – 20m indoor pool, sauna, steam room, jacuzzi and a state-of-the-art gymThe Woodland Suite Experience – exclusive cocoons offering a sense of escape with luxury and exclusivityMain ResponsibilitiesManage the smooth and efficient operation of the assigned Front Office outletsCoordinate reservations and requests and liaise with relevant departments for special requestsEnsure the hotel delivers the highest standards of luxury to guestsCommunicate the Hotel's Vision & Mission to the teamMaintain clean and well-managed service areas (front and back of house)Control ambience in departments (lights, music, temperature)Report defective materials and equipment to the appropriate departmentsImplement new initiatives within the agreed time frameEnsure management presence at peak service timesMaintain a high standard of security throughout the hotelAct on guest feedback promptly and ensure appropriate actions are takenAchieve departmental sales in line with the hotel budget; manage payroll in line with targetsMaintain and update training recordsEnsure accurate cash handling and floatsAdhere to grooming procedures and deliver high standard of service and attention to detailBe flexible with work schedule to ensure uninterrupted serviceProvide support in other areas of the hotel where necessaryComply with cash handling procedures and train team members accordinglyEstablish good working relationships with staff and ManagementActively promote and upsell hotel facilities across all departmentsReport incidents and handle customer complaints efficiently and professionallyIdentify and develop key team members and support succession planning with Human ResourcesTrain all team members to uphold the highest luxury standardsOur #MPeople are our business!The Montenotte offers a variety of employee benefits, including:World-class employee changing facilities and a stylish employee restaurant CroiCustom Montenotte uniforms for guest-facing employeesCareer guidance & coachingCulinary apprenticeshipsEmployee wellness programmesTrained mental health first aiders & an employee assistance programmeFree meal in the employee restaurant Croi while on dutyFree use of the Motion Health ClubDiscounts on Panorama restaurant and Bellevue Spa treatmentsCycle to work and travel pass schemesEmployee engagement and recognition programmesOpportunities for sustainability, health & safety initiatives#MPeople sporting activities and community engagement
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