Join to apply for the Customer Service Administrator role at Smurfit Westrock.
This range is provided by Smurfit Westrock. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.
About Us
We are a global leader in sustainable paper and packaging. Our focus is on the health and safety of our employees, the well-being of our communities, and delivering exceptional service to our customers. We support our team members to reach their full potential in an inclusive environment that values diversity.
The Role
* Provide a high level of customer service support to our Customers and Customer Solution Managers ensuring customer relationships are developed and maintained.
* Liaise with Customer Solutions Managers/Commercial Manager in preparing new business enquiry forms.
* Stock Management of re-order levels for Kanban lines for relevant customers.
* Upload and monitor sales orders on our ERP system (BVP) in a precise and timely manner.
* Release Works Tickets to Production in line with Customer order requirements.
* Liaise with external Sales Team and internal teams from Production, Quality, Finance and Warehouse Departments.
* Any other reasonable duties requested by management.
What We Offer
* Competitive salary & benefits, including annual leave, pension, and a Cycle to Work scheme
* Ongoing training and development opportunities
* 24/7 confidential support for you and your family
* Flexible working options and family-friendly policies
* Guaranteed interview for candidates meeting essential criteria (Disability Confident Employer)
Smurfit Westrock reserve the right to only shortlist candidates who meet both the Essential and Desirable Criteria. We are an equal opportunities employer, and we welcome applications from all suitably qualified persons regardless of their sex; religious or similar philosophical belief; political opinion; race; age; sexual orientation; or, whether they are married or are in a civil partnership; or, whether they are disabled; or whether they have undergone, are undergoing or intend to undergo gender reassignment. We practice equality of opportunity in employment and select the best person for the job.
Location: Dublin, County Dublin, Ireland
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