Company Description
Autumn Whispers Ltd. offers a unique voice gifting app that acts as a futuristic, virtual memory box for future generations. Our membership-based platform allows families and friends worldwide to contribute their cherished memories and moments easily. Based in Tipperary, our mission is to help families create beautiful visual and audio keepsakes, ensuring that treasured voices and stories are preserved and shared with future generations.
Role Description
This is a part-time hybrid role for a Telesales Specialist, located in Tipperary/London with some work-from-home flexibility. The Telesales Specialist will be responsible for engaging with customers over the phone, promoting and selling our membership plans, providing exceptional customer support, and assisting in training new team members. Daily tasks include making outbound calls, handling customer inquiries, and maintaining detailed sales records.
Qualifications
* Customer Service and Customer Support skills
* Strong Communication and Sales skills
* Experience in Training and mentoring
* Excellent interpersonal and written communication skills
* Ability to work independently and in a team environment
* Knowledge of using sales and customer management software is a plus
* Previous experience in telesales or a similar role preferred
* High school diploma or equivalent required; additional qualifications in marketing or communications are advantageous