This is another new addition to our Training & Implementation Team who support new customers during their onboarding experience. You will be involved in the full cycle implementation of Alkimii Software in new customer locations and online including; initial consultation, information gathering, preparation, installation, training and follow up of onboarding, ensuring customer satisfactions and product knowledge.This role will involve:Some travelling across Ireland & in the UKFlexibilityA lot of talking & presentingTraining new customers on Alkimii systemsThinking on your feetAnticipating and exceeding customer needsDeveloping our product featuresHigh levels of organisation, prioritising and initiativeIt will ideally suit someone:With previous customer service experienceWith Hospitality experienceWho thrives under pressureWith incredible organisational skillsWho is outgoing and confidentFamiliar with People Management SystemsEssential for the role:Previous experience in Hospitality Management is an advantageHigh levels of computer and tech skillsPresentation skillsFlexible for travel on a weekly basisEligibility to work full time in IrelandAppetite for learning and developmentFull, clean driving licence is requiredFluent written and verbal EnglishAttention to detailBefore you apply, we feel it's important that you know a bit more about us…We:Enjoy being up early enough to see the sun riseAppreciate a good barista coffeeDiscipline ourselves with morning workoutsFeed our curiosity with a good bookDon't take ourselves too seriouslyConstantly ask ourselves how we can make it easier for our customersLove long walks on the beach (yes, really)And some details we feel best describes our new addition to the Team…You:Want to be part of something excitingWant to grow your professional networkAre comfortable expressing your opinionsHold the door open for the person behind youAre bursting with creative ideasKnow the difference between chess and checkersWant to be more than just another employee in a big firmKnow the real reason some places offer pingpong tables and sleep pods…(we don't by the way)What can you expect from us:Full time competitive salary Wellbeing programs, learning and growth opportunities Flexible working week, because we take seriously the productivity and wellbeing of our team 25 days vacation Mileage and expenses You will work on meaningful and challenging tasks in a relaxed yet supportive environment. 4,000 Employee Referral Program Work in a beautiful building located on Skerries Harbour overlooking the pier we get the best sunsets Quarterly team meet-upsClevercards - Employee Benefits -All sounding good? Check out what your new commute might look like: Seniority level Entry level Employment type Full-time Job function Project Management, Training, and Customer Service Industries Software Development, Hospitality, and IT Services and IT Consulting