JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
JLL supports the Whole You, personally and professionally.
Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology to our clients. We are committed to hiring the best, most talented people in our industry; and we support them through professional growth, flexibility, and personalized benefits to manage life in and outside of work. Whether you've got deep experience in commercial real estate, skilled trades, and technology, or you're looking to apply your relevant experience to a new industry, we empower you to shape a brighter way forward so you can thrive professionally and personally.
Sub-Regional Lead UK, I and Nordic - Real Estate Management Services
Location: Cork/Dublin/Leeds
Industry Focus: Life Sciences & PharmaceuticalExecutive SummaryWe are seeking an exceptional Sub-Regional Lead to spearhead the management of a high-complexity, multi-billion-euro Life Sciences account. This role demands a strategic leader capable of orchestrating integrated facilities management across specialized environments including GMP manufacturing facilities, R&D laboratories, cleanrooms, and corporate headquarters while ensuring zero business disruption during the transition period.
The successful candidate will manage a diverse portfolio spanning multiple countries, coordinate with C-level stakeholders, and lead a matrix organization of professionals across various disciplines including hard FM, soft FM, project delivery, compliance, and specialized Life Sciences services.
Strategic ResponsibilitiesComplex Account Leadership from Transition and ongoing into BAUFor your geography, lead the operational transition of a Tier 1 Life Sciences client from incumbent provider
Orchestrate mobilization across 35+ sites spanning in multiple countries across Europe
Develop and execute comprehensive operational manuals to safeguard operational readiness
Manage transition risks including regulatory compliance, business continuity, and stakeholder expectations
Coordinate with global JLL teams and client leadership throughout transition timeline
Integrated Service Portfolio ManagementOversee comprehensive FM service delivery including: Hard FM: HVAC, electrical, plumbing, building automation systems (BAS)
Soft FM: Cleaning (including cleanroom protocols), security, catering, waste management
Specialized Services: Calibration, qualification (IQ/OQ/PQ), controlled environment maintenance
Project Services: Minor works, space optimization, lab modifications
Compliance Services: Environmental monitoring, documentation management, audit support
Workplace Management with a focus on occupancy planning and Workplace Experience Enhancement
Regulatory & Compliance ExcellenceEnsure 100% compliance with pharmaceutical manufacturing standards (EU GMP, FDA CFR Part 211)
Maintain controlled environment integrity across cleanrooms and manufacturing areas
Coordinate validation activities and maintain change control documentation
Interface with regulatory affairs teams and support inspection readiness
Implement risk-based compliance monitoring and continuous improvement programsOperational Excellence Requirements: as a general leader for your sub-region, together with your team, you need to ensure solid performance in the following areas:
Advanced Financial ManagementManage complex P&L responsibility exceeding €25M annually
Proactively manage profitability of your region and look for opportunities to grow the business further
Drive annual budgeting process and forecasting from a business perspective
Implement cost optimization initiatives while maintaining service quality and compliance
Where needed, manage capital expenditure planning and lifecycle asset management strategies, as well as 3rdparty contractors cost and value add
Sophisticated Vendor Ecosystem ManagementCurate and manage best-in-class vendor network for specialized Life Sciences services
Develop vendor qualification protocols aligned with pharmaceutical supply chain standards
Implement advanced performance management including KPIs, SLAs, and continuous improvement metrics
Coordinate vendor risk assessments and business continuity planning
Lead strategic vendor partnerships and innovation initiatives
Technology Integration & InnovationLeverage advanced IWMS platforms for space management and preventive maintenance
Implement IoT solutions for environmental monitoring and energy optimization
Drive digitalization initiatives including mobile workforce management and real-time reporting
Integrate with client's manufacturing execution systems (MES) and laboratory information management systems (LIMS)
Lead sustainability initiatives and ESG reporting requirements
Leadership & Stakeholder ManagementMatrix Organization LeadershipLead cross-functional teams including engineering, compliance, operations, and commercial professionals
Manage indirect reports across multiple service lines and geographical locations
Drive cultural transformation and change management during transition period
Implement talent development programs and succession planning
Foster collaboration across JLL's global Life Sciences centre of excellence network
Executive Stakeholder EngagementFor your sub-region, interface directly with client C-suite executives and facility leadership
Participate in quarterly business reviews and strategic planning sessions
Lead crisis management and business continuity planning
Manage relationships with regulatory bodies and third-party auditors
Coordinate with legal teams on contract variations and commercial negotiations
Required Experience & QualificationsEssential BackgroundMinimum 10+ years in corporate real estate or facilities management with P&L responsibility >€25M
Minimum 5+ years managing integrated FM services across multiple countries/regions
Proven experience leading complex account transitions or large-scale mobilizations in regulated industries
Demonstrated success managing matrix organizations with 50+ professionals (internal and external)
Advanced degree in FM, Engineering, Business Administration, or related field
Life Sciences Industry RequirementsMinimum 3+ years direct experience in pharmaceutical, biotech, or medical device environments
Deep understanding of GMP requirements and pharmaceutical manufacturing operations
Experience with cleanroom operations, validation protocols, and change control processes
Knowledge of regulatory frameworks (EMA, FDA, ICH guidelines)
Familiarity with laboratory operations and R&D facility management
Advanced CompetenciesStrategic Leadership: Ability to develop long-term strategic plans and drive organizational transformation
Complex Problem Solving: Proven ability to resolve multi-faceted challenges in high-stakes environments
Commercial Acumen: Advanced understanding of contract structures, risk allocation, and value creation
Digital Transformation: Experience implementing technology solutions and driving innovation
Cultural Intelligence: Ability to operate effectively across diverse cultural and organizational contexts
Language & Mobility RequirementsBusiness-fluent English (C1+ level)
Additional European languages advantageous (German, French, Italian, Dutch)
Willingness to travel 40-50% across European facilities
Ability to relocate if required for account optimization
Success Metrics & KPIsClient satisfaction scores >95% throughout transition period
Zero regulatory non-conformances or audit findings
Financial performance within ±2% of budget targets
Service level achievement >98% across all disciplines
Successful completion of transition milestones within agreed timelines
Team engagement and retention rates >90%
This role offers an exciting opportunity to work with a global client, lead a diverse team, and drive innovation in facilities management. The successful candidate will play a crucial role in enhancing client satisfaction, optimizing services, and contributing to the growth of JLL's facilities management business.
About JLL –
We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honoured to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued, and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences, and perspectives help us think bigger, spark innovation, and succeed together.
If this job description resonates with you, we encourage you to apply even if you don't meet all of the requirements below. We're interested in getting to know you and what you bring to the table
Personalized benefits that support personal well-being and growth:
JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health.
About JLL –
We're JLL—a leading professional services and investment management firm specializing in real estate. We have operations in over 80 countries and a workforce of over 102,000 individuals around the world who help real estate owners, occupiers and investors achieve their business ambitions. As a global Fortune 500 company, we also have an inherent responsibility to drive sustainability and corporate social responsibility. That's why we're committed to our purpose to shape the future of real estate for a better world. We're using the most advanced technology to create rewarding opportunities, amazing spaces and sustainable real estate solutions for our clients, our people, and our communities.
Our core values of teamwork, ethics and excellence are also fundamental to everything we do and we're honored to be recognized with awards for our success by organizations both globally and locally.
Creating a diverse and inclusive culture where we all feel welcomed, valued and empowered to achieve our full potential is important to who we are today and where we're headed in the future. And we know that unique backgrounds, experiences and perspectives help us think bigger, spark innovation and succeed together.