Job Title: Warranty Claims Coordinator
We are seeking a skilled and detail-oriented individual to join our team as a Warranty Claims Coordinator. This role involves overseeing all aspects of the warranty process, ensuring efficient handling of claims, accurate documentation, and compliance with manufacturer guidelines.
A key responsibility will be managing and processing warranty claims, including reviewing documents, verifying eligibility, and resolving issues in a timely manner. You will serve as the primary point of contact between us and manufacturers regarding warranty matters. Additionally, you will monitor and track warranty performance to identify trends and areas for improvement that can lead to cost savings while enhancing customer satisfaction.
The ideal candidate possesses excellent analytical skills along with strong problem-solving abilities. Proficiency in Microsoft Office Suite (Excel) is required. Outstanding communication skills allow effective collaboration with diverse teams within the organization.