Job Title:
Sales Operations Specialist
This role will support the forecasting process and advise the sales force in commercial transactions across several Americas regions and territories.
* Attend regional forecast calls to ensure accurate forecasting
* Analyze current customer licensing, products, and usage to identify new revenue opportunities
* Develop creative pricing and payment solutions balancing customer needs and pricing policies
* Review quotes and order forms for accuracy and completeness
* Ensure all orders comply with pricing and discount policies
* Interface with Deals Desk, Finance, and Legal as needed for revenue recognition
* Collaborate with Order Management to ensure accurate booked sales opportunities
* Support sales organization's requirement for customer licensing compliance
Requirements:
To be successful in this role, you will need the following skills and qualifications:
* 2-4 years of experience in sales operations in a software sales organization
* Organized, with excellent attention to detail and ability to work in a fast-paced environment
* Proficient in Microsoft Office tools including PPT, Word, and Excel
* Experience with CRM systems
* Strong listening, analytic, and organizational skills
* Ability to prioritize to meet business needs
* Effective communicator, both written and verbal
* Team player with a positive attitude ready to work in a fast-paced environment
* Results-driven
Additional Information:
We value flexibility and trust in our work environment. Work personas are categories that determine the nature of your work and assigned work location. Learn more about our approach here.
We strive to create an accessible and inclusive experience for all candidates. If you require a reasonable accommodation to complete the application process, please contact us for assistance.
ServiceNow is an equal opportunity employer committed to diversity and inclusion.