Your new company
You will be joining a leading insurance organisation with a strong reputation for delivering high-quality claims services. Their team is committed to providing an excellent customer experience, with trust, agility and service at the core of their values.
Your new role
As Claims Investigator, you will be responsible for investigating motor, liability and professional indemnity claims of varying complexity. You will prepare detailed reports, liaise with policyholders, insurers and brokers, and ensure all investigations are carried out in line with regulatory and company standards. This role also involves identifying fraudulent claims, managing workflow effectively, and consistently providing a high level of customer service. You will cover a designated field area while also working from home and the Dublin office on a hybrid basis.
What you'll need to succeed
* CIP qualification
* 3–5 years' experience in claims investigations (motor, liability, PI)
* Strong knowledge of CPC, Minimum Competency standards, policy wordings and relevant legislation
* Excellent analytical, negotiation and problem-solving skills
* Strong written and verbal communication skills with the ability to simplify complex information
* Ability to work independently while also being a collaborative team player
* High levels of empathy, organisation and customer focus
What you'll get in return
You will join a collaborative and supportive environment with opportunities to develop your skills and grow your career within a highly respected claims team. You will benefit from hybrid working arrangements, exposure to complex claims, and the opportunity to contribute to continuous improvement initiatives while working in a regulated and professional environment.
What you need to do now
If you're interested in this role, click apply now to forward an up-to-date copy of your CV, or get in touch for a confidential discussion.