Overview
L'Oréal Luxe Multi-Brand Beauty Advisor, Brown Thomas Dundrum (37.5 Hours) - FTC Until 29/12/2025
What You Will Be Doing
Elevating Customer Experience
* Deliver the One Luxe Experience: consistently execute the One Luxe service model, ensuring a premium and personalized experience for every customer.
* Product Expertise and Storytelling: confidently demonstrate products, immerse customers in the brand heritage, and offer tailored product knowledge, tips, and techniques to meet customer needs.
* Embodying Brand Excellence: act as a L'Oréal Luxe brand ambassador, providing a luxurious customer experience through personalized service and merchandising standards.
* Staying Trend-Forward: maintain a strong understanding of the latest makeup, skincare, and wellness trends to provide expert advice and personalized recommendations.
* Drive Retail Performance:
* Achieving Sales Targets: consistently achieve individual and counter sales goals as agreed with your line manager.
* Building Client Relationships: proactively build authentic relationships with customers, both in-store and through digital channels, fostering loyalty and repeat business.
* Promoting Events and Activities: inform new and existing customers about upcoming in-store events, promotions, and brand activations.
* Creating Engaging Experiences: design and execute innovative, engaging events and animations that drive customer interest and excitement for L'Oréal Luxe brands.
* Brand Advocacy: passionately represent L'Oréal Luxe brands and share your expertise on internal and external social media platforms, adhering to company guidelines.
* Operational Excellence
* Teamwork and Training: actively participate in team efforts and complete all required training programs to maintain up-to-date product knowledge and brand expertise.
* Administrative Responsibilities: diligently complete daily and weekly administrative tasks, both online and offline, using designated platforms (Tamigo/One Retail).
* Maintaining Counter Standards: uphold the highest standards of hygiene and housekeeping, ensuring a clean, organized, and inviting counter environment.
Benefits and Rewards
* Competitive Compensation: Earn a competitive salary and a rewarding commission scheme that allows you to directly benefit from your success.
* Exclusive Product Perks: Enjoy access to an incredible selection of products from over 35 renowned L'Oréal brands at our exclusive staff shop.
* Generous Time Off: 30 days of holiday, inclusive of bank holidays.
* Health and Wellness Benefits: Discounted dental insurance and access to additional support resources for mental health and financial well-being.
* Referral Bonus Program: Earn bonuses by referring talented individuals to join our team.
* Sustainability Initiatives: Be part of a company committed to sustainability and making a positive impact through our L'Oréal for the Future initiatives.
At L’Oréal, we take pride in creating a diverse, equitable and inclusive environment where everyone is welcome, and their contributions are valued. When we recruit, hire, train, promote or engage in any other employment practice, we are committed to being an inclusive employer regardless of race, religion, gender identity, sexual orientation, national origin, age, socioeconomic status, medical condition or disability, or any other protected status. When we look for talent, we welcome difference – different backgrounds, experiences, personalities, and perspectives. The beauty we find in our differences gives us the freedom to go beyond. That's the beauty of L’Oréal.
Seniority level
* Entry level
Employment type
* Full-time
Job function
* Sales, Distribution, and Customer Service
Industries
* Manufacturing and Personal Care Product Manufacturing
Referrals increase your chances of interviewing at L'Oréal by 2x
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