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Operations manager

Drumshanbo
Leitrim Warmer Homes
Operations manager
€60,000 a year
Posted: 25 September
Offer description

The role will report directly to LWH's Manager and will assume responsibility for the day-to-day management of all support services within the company as well as overall responsibility for Human Resources and Compliance.

Governance and Expertise

· Deputising for the Manager as necessary

· In conjunction with the Manager, the Financial Accountant and the Board, co-ordinate development of strategic plans, annual operations plans' and key performance indicators.

· Review and monitor the company's risk register in conjunction with the Manager and lead on implementing mitigation measures to control and minimise risk.

· Act as the Data Protection Officer.

· Liaise with the Manager and the Financial Accountant in relation to the company's reporting requirements, including reporting to funders and monthly and annual reporting to the Board of Directors

· Liaise with the Board of Directors ensuring that all relevant reports and documentation are provided and that meetings are recorded

Leadership and Management

· Manages a team of operational administrative support staff, and human resources

· Overall responsibility for new initiatives (Company expansion including transfer to larger premises, focus on SEAI Community Energy Grants, develop LWH Charity Bursary), including funding, procurement and people management.

· Explores opportunities to widen 'customer base' so as to reduce reliance on SEAI source.

· Co-ordinates company development, procedures, processes and supporting documentation so as to be aligned for the next SEAI procurement process

· Ensures that the teams are effectively supported with human resource policies and adequate resources.

· Takes the lead in matters relating to recruitment and staffing

Process Improvement

· In conjunction with the Manager and the Financial Accountant maintains and contributes to reviewing organisational policies and procedures, ensuring compliance with all regulatory and legal responsibilities

· Ensures all procedures are appropriately documented and communicated to the team and that where required training is provided

· Ensure all operations are carried out appropriately and cost-effectively seeking to improve operational management systems and processes and apply best practices

Operational Management

· Oversee the day-to-day running of the office, including general administration, human resources, IT management, insurance, inventory and stock control

· Lead on H&S assuring ongoing compliance with statute, quality and industry regulatory requirements liaising with external H&S provider

· Lead on public relations and social media (website, facebook etc, attend external meetings) relating to the dissemination of information to the public about the Company and its services

· In conjunction with the Manger and the Financial Accountant oversee budgeting, reporting, planning and auditing as needed ensuring compliance with financial policies at all times

· Any duties assigned by the Manager

· Participating in team and one-to-one meetings on a regular basis, as required

· Participating in relevant training and development programmes related to duties outlined

Personal Specification:

The successful candidate will have:-

· A third level degree or professional qualification in a relevant discipline and or 5 years + experience in the operational management of a comparative organisation

· Strong understanding of rural development in general and energy related programmes in particular

· Strong organisational and planning skills, with the ability to work under pressure, communicate effectively and prioritise workload to meet deadlines

· Proven track record of analysing information, troubleshooting and resolving issues as needed

· Must be highly proficient in Microsoft Office (Word, Excel & Power-point)

· Excellent communication skills

· Excellent interpersonal, networking and collaborative skills, capable of engaging with internal and external stakeholder

· Highly motivated and dynamic, with flexibility to adapt to Company needs

· Ability to work both within a team structure and on own initiative

Job Type: Full-time

Pay: From €50,000.00 per year

Benefits:

* Bike to work scheme
* Company pension
* Employee assistance program

Work Location: In person

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