Red Chair Recruitment
is seeking experienced Service Desk Engineers for our client, a leading Technology Services Partner specializing in financial sector and regulated businesses.
Remote Positions Available:
* Weekend Shift
* Up to £40k + benefits
* Night Shift
* Up to £45k + benefits
Join a talented team providing enterprise-level Microsoft 365 support to high-profile clients. You'll be responsible for delivering exceptional technical support, troubleshooting complex environments, and maintaining critical IT infrastructure for regulated businesses.
Essential Requirements
* MANDATORY:
AZ-104 OR MS-102 certification (at least one required)
* 2+ years
experience in IT Solution Provider/MSP environment
* Hands-on experience with Microsoft 365 ecosystem including:
* Active Directory & Exchange Online
* Office 365 applications & Autopilot
* Intune & Endpoint Manager
* Conditional Access & Multi-Factor Authentication
* Privileged Identity Management
* Azure Information Protection & Defender for Endpoint
* Azure Networking, Firewalls & Storage
* PowerShell scripting
* Azure Virtual Desktop
* Windows 10/11 and Apple OS support experience
* Strong diagnostic and problem-solving abilities
What You'll Bring
* Customer-focused approach with excellent communication skills
* Ability to thrive in fast-paced, priority-driven environments
* Problem ownership mindset with hunger to learn and progress
* Experience writing technical documentation and change requests