Lead Retail Store Manager Opportunity
We are seeking a highly motivated and experienced leader to oversee the daily operations of our retail store. As a key member of our team, you will be responsible for driving sales growth, ensuring excellent customer service, and maintaining a clean and safe work environment.
About This Role
* This is a fast-paced and challenging opportunity that requires strong leadership skills, attention to detail, and effective communication abilities.
* You will be responsible for leading shifts, managing staff, and implementing sales strategies to drive business results.
* As a Supervisor, you will be the face of our company, and your exceptional customer service skills will ensure a positive experience for our customers.
Key Responsibilities
1. Customer Service: Deliver exceptional customer service by greeting customers, answering questions, and resolving issues in a professional and courteous manner.
2. Sales Growth: Drive sales growth by implementing effective sales strategies, providing product knowledge, and promoting loyalty programs.
3. Store Appearance: Maintain a clean and safe work environment by cleaning the store, restocking shelves, and adhering to health and safety standards.
4. Team Management: Lead and motivate a high-performing team by setting clear goals, providing feedback, and recognizing outstanding performance.
5. Additional Duties: Perform additional duties as required, such as preparing food and coffee for customers, generating sales leads, and completing administrative tasks.
Benefits
* Permanent Contracts: Enjoy the security of permanent contracts with guaranteed weekly hours.
* Holidays: Receive 20 days holidays per year pro rata.
* Flexible Working Hours: Take advantage of flexible working hours to balance work and personal life.
* Career Progression Opportunities: Develop your skills and advance your career through ongoing training and development opportunities.
* Health & Wellness Initiatives: Enjoy access to health and wellness initiatives to support your physical and mental well-being.
Ongoing Support
We offer a range of ongoing support services to help you succeed in your role, including:
* A dedicated HR team to provide guidance and support.
* An employee assistance program to support your mental health and wellbeing.
* Opportunities for ongoing training and development to enhance your skills and knowledge.