Retail Associate - Crescent, Limerick
Permanent, Part Time (20 hours per week)
Sales associates at Three are motivated and personable with a passion for customers and a desire to achieve business results.
Our Sales Associates push boundaries to deliver the best experience for our customers, working with our team to drive sales and exceed targets.
At Three, our values define us and foster a culture of empowerment, ownership, and achievement.
What it involves
You will deliver excellent customer service, living our value 'We focus on the customer'.
* Read customers to understand interactions and match their needs to Three's products and services.
* Take ownership of customer issues and resolve them patiently and professionally.
* Promote customer self-service via the 'show' approach and the My3 app.
You will be responsible for driving sales within your store, embodying 'We take responsibility'.
* Sell Three's products and services in an approachable manner.
* Be aware of individual and store targets, monitoring progress through the 3Achieve app.
* Listen carefully to customer needs and offer suitable options.
* Maintain a positive attitude during sales and promote additional products through cross-selling and upselling.
You will work as part of a team, living the value 'We work as one team'.
* Support and motivate colleagues to achieve targets.
* Collaborate closely to refine sales techniques and celebrate success.
* Liaise with other departments to provide prompt solutions to customers.
You will demonstrate initiative, aligned with 'We go beyond the expected'.
* Stay updated on industry trends and competitors.
* Seek improvements in processes and services, proposing recommendations.
* Be open to additional responsibilities like cash management, mentoring, and admin tasks.
You will show appreciation, reflecting 'We appreciate each other'.
* Maintain store standards, replenish stock, and keep displays attractive.
* Adhere to Data Protection policies and complete administration accurately.
* Support store audits by following RLP policies and processes.
The skills we're looking for
* Experience in retail, sales, or customer service.
* Flexibility to work evenings and weekends.
* Interest in technology and good communication skills.
* Confident, sociable, and goal-oriented team player.
* Self-motivated, patient, and personable.
* Attention to detail and negotiation skills.
What we offer
* Competitive salary and commission, earning up to €35,000 OTE.
* 25 days annual leave.
* Smartphone with employee plan.
* Monthly benefits contribution for healthcare, etc.
* Employer matching pension up to 5%.
* Life Assurance and Salary Protection from day one.
* Access to learning tools like Coursera.
Join us and be phenomenal. Apply now at: https://www.three.ie/careers
We are committed to diversity and inclusion. If you do not tick every box but have other valuable skills, we encourage you to apply. For reasonable adjustments during interview, contact us at aoife.omeara@three.ie.
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