A dynamic and strategic professional is required to grow and strengthen our member community.
Key Responsibilities
* Business Growth: Identify opportunities to attract new members in alignment with goals.
* Relationship Management: Serve as the main point of contact for a portfolio of members, ensuring their needs are met throughout their journey.
* Retention Strategy Execution: Develop targeted initiatives aimed at improving renewal rates.
Requirements
* Proven experience (no less than 3 years) in business development, client relationship, or account management roles.
* Strong analytical mindset; able to interpret data and translate insights into actionable strategies.
* Excellent interpersonal and communication skills; able to build rapport and trust with diverse stakeholders.
The ideal candidate will have expertise in membership, professional services, or B2B environments.