Role / Location
The main function of this role is to support the Building Management of the premises, reporting to the Building Manager on site and the Property Management team at Savills. The candidate must be able to manage a fast-paced environment. Strong planning and co-ordination skills are essential with management of various stakeholders at the building the fulcrum of this role.
This will be a largely customer facing role being the first point of contact for the property based at the main concierge desk.
Key Responsibilities
Have a strong work ethic, pro‑active attitude, keen desire to learn and willingness to take ownership of a project
Check in arriving visitors, providing access using security and access control system
Acting as a main point of contact for tenants and visitors. Representing One Albert Quay and Savills in a friendly, courteous and professional manner
Handling communication with contractors undertaking maintenance on site
Managing and updating contractor log and contractor documentation via Savills online system
Operating the main reception phone system and inbox, including responding to all queries in a timely manner
Overseeing and maintaining daily administrative operations to enhance and support a cohesive and efficient office environment
Organizing meetings where requested
Scheduling and communicating key dates and events at One Albert Quay
Managing car park operations i.e. ensuring arriving visitors are parked in their designated space
Ensuring reception operations run smoothly with consideration to GDPR guidelines
Monitor CCTV systems
Manage incoming tenant mail and parcel deliveries, ensuring prompt distribution
Skills, Knowledge And Experience
Previous experience in a customer facing role
Ability to prioritize with good problem solving and decision-making skills
Strong communication and interpersonal skills
Must have excellent IT skills and software experience
Experience in working on multiple projects simultaneously
Have strong self‑management, organization and administration skills
High attention to detail
Strong team working skills
Previous experience in a concierge role or the hospitality industry would be desirable
Equal Opportunity Statement
Savills Ireland is an equal opportunity employer.
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