Job Overview
We are seeking a Sales and Service Associate to join our hardware and building supplies business. As a customer-focused sales professional, you will provide exceptional service while supporting sales and store operations.
* Deliver outstanding customer service by advising and assisting customers with product requirements;
* Respond to customer queries in-store and over the phone in a timely and professional manner;
* Manage transactions securely and accurately;
* Restock shelves and maintain product availability across departments;
* Maintain high standards of store presentation, cleanliness, and product displays;
* Support stock control activities, including inventory counts and cycle checks;
* Update product pricing, coding, and labeling as required;
* Work flexibly across different store departments to meet customer needs;
Requirements
* Previous experience in retail, trade sales, or customer service;
* Strong communication and interpersonal skills with a customer-centric approach;
* Ability to work independently as well as part of a team;
* Flexible and adaptable approach to working across different departments;
* Good organisational skills and attention to detail;