Credit Controller
Reporting to: Group Credit Manager
Location: Nenagh, Co. Tipperary
Business Sector: Agri/Ingredients
Purpose:
The Credit Controller will be responsible for managing the credit and collections processes to ensure timely payments from customers, minimize bad debts, and maintain strong customer relationships. This role is key to supporting the financial stability and operations of the Co-op.
Responsibilities:
Responsibilities associated with this role include, but are not limited to the following:
Manage and monitor customer accounts to ensure timely payment and adherence to agreed credit terms
Liaise with sales representatives and branch managers in relation to their assigned customers.
Assess customer accounts, review credit limits in line with company policy
Proactively identify and resolve credit control issues and escalate them when necessary
Proactively follow up on overdue accounts by phone, email, and written correspondence
Resolve customer invoice queries promptly and effectively in collaboration with sales
Maintain accurate records of customer interactions and payment history
Produce regular reports on aged debtors for senior management
Support the month-end close process by reconciling customer accounts and posting necessary adjustments
Download daily bank debtor payments and forward to relevant staff for posting to debtor accounts.
Continuously review and improve credit control procedures to enhance efficiency and reduce risk
Adhoc duties as required within your role
Qualifications/Experience required for this role:
Bachelor's degree in finance, accounting, or a related field (preferred but not always required).
Further credit control training is an advantage.
Minimum 2-3 years of credit control or accounts receivable experience,
Experience with ERP systems (e.g., Oracle, Core) is beneficial
Familiarity with farming or rural/agricultural customer base is a plus (beneficial not essential)
Key Skills/Attributes/Core Competencies:
Strong interpersonal and communication skills
Excellent attention to detail and accuracy
Ability to work independently and as part of a team
Solid negotiation and problem-solving skills
Competency in MS Office, particularly Excel
Note: As with all positions, due to the nature of our business, key responsibilities will evolve and change over time.