Job Overview
Dalata Hotel Group is seeking a skilled Operations Lead to drive exceptional guest experiences and lead hotel operations.
* Develop and execute strategic plans to improve hotel performance.
* Enhance customer satisfaction through effective operational management.
* Foster a positive work environment that drives financial success.
The ideal candidate will have previous experience in a similar role, strong operational knowledge, and excellent problem-solving skills.
Key Responsibilities
* Develop and implement effective operational strategies.
* Lead and manage hotel teams to achieve high-performance standards.
* Monitor and analyze key performance indicators (KPIs) to drive business growth.
Benefits
* Development Opportunities through our Dalata Academy.
* 50% Off F&B in all properties.
* Cycle to Work Scheme/Transport Schemes.
* Staff Appreciation Initiatives, fun team-building activities, and regular charity events.
Requirements
* Previous experience as an Operations Lead or similar role.
* Strong knowledge of hotel operations and management principles.
* Excellent communication and interpersonal skills.