Job Title: Front of House Administrator Permanent, Full-Time Location: New Market Cork Salary: 29,000 - €35,000 DOE We are seeking a highly organized and friendly Front of House Administrator to join a dynamic team.
This permanent, full-time position offers an exciting opportunity to be the first point of contact for visitors while supporting various internal teams with administrative tasks.
You'll play a pivotal role in ensuring the smooth day-to-day operations of the business while delivering excellent customer service.
Key Responsibilities: Greet and assist customers and visitors upon arrival, ensuring a professional and welcoming experience.
Answer and direct incoming calls, addressing inquiries or passing them to the appropriate team.
Manage appointment scheduling and bookings, coordinating with various departments to ensure smooth operations.
Provide administrative support to multiple internal teams, including finance, sales, and service, helping to manage paperwork, data entry, and reporting as required.
Provide administrative support with invoice entry, processing of documents, maintaining accurate customer records and assisting with paperwork.
Maintain a clean, organized front-of-house area, ensuring all relevant materials are stocked and accessible.
Handle customer enquiries both in person and over the phone, delivering exceptional service and support.
Update customer records and data in relevant systems, ensuring accuracy and compliance with company procedures.
Key Skills & Experience: Strong interpersonal and communication skills, with the ability to liaise effectively with both customers and internal teams.
Proven experience in a customer-facing administrative role.
Experience supporting multiple teams in an administrative capacity is a plus.
Excellent organizational and multitasking abilities, with attention to detail.
Proficiency in Microsoft Office and other office management tools.
A professional, customer-focused attitude with the ability to manage competing priorities.
Ability to work under pressure in a fast-paced environment and maintain a positive attitude.
Skills: Front of house administrator receptionist