Transport Operations Analyst Dublin 15 We are seeking an experienced Transport Operations Analyst/ Supervisor to support our clients 3PL transport operations. This role has a strong administrative and analytical focus, ensuring the transport function runs efficiently, achieves key performance indicators (KPIs), and continuously improves through data-driven insights and system enhancements. The successful candidate will act as a key link between the planning, operations, and customer service teams driving operational excellence through effective reporting, process compliance, and system utilisation. Key Responsibilities Operational Supervision Oversee day-to-day transport activities, ensuring all deliveries and collections are executed safely, on time, and within budget. Support the Transport Manager in managing driver schedules, routing, and load planning in line with customer requirements. Liaise with warehouse, customer service, and external carriers to resolve transport queries efficiently. Administrative & Reporting Duties Maintain accurate transport and driver documentation, ensuring compliance with legal, health & safety, and company standards. Prepare daily, weekly, and monthly KPI reports (on-time delivery, cost per load, utilisation, etc.). Track and analyse transport costs, highlighting variances and supporting cost-reduction initiatives. Ensure all system data (TMS, WMS, ERP) is accurate, up-to-date, and used effectively by the team. Manage invoice verification, POD reconciliation, and carrier billing accuracy. KPI Management Drive achievement of key operational KPIs across the department, including on-time performance, vehicle utilisation, and cost efficiency. Identify underperforming areas and collaborate with the team to implement corrective actions. Present KPI and performance updates at weekly and monthly review meetings. System & Process Improvements Lead or support projects focused on improving the Transport Management System (TMS) and related digital tools. Develop and document standard operating procedures (SOPs) for transport processes. Champion automation and digital efficiency within transport administration. Work with IT and operations to streamline data capture, reporting, and performance dashboards. Team Support & Development Provide guidance and support to transport administrators and coordinators. Promote a culture of accuracy, accountability, and continuous improvement within the team. Support training on systems, procedures, and compliance requirements. Key Skills & Experience 3+ years experience in a transport or logistics supervisory/administrative role (3PL experience desirable). Strong understanding of transport operations, compliance, and KPI management. High level of proficiency in MS Excel and familiarity with Transport Management Systems (TMS). Strong analytical, reporting, and problem-solving skills. Excellent communication and coordination abilities. Proven track record of delivering process or system improvements. Strong attention to detail and commitment to operational excellence