Job Title: Experience Architect Senior Manager
The role of the Experience Architect Senior Manager is crucial in driving innovation and excellence within our organization. This position involves collaborating with leads and customers to understand their needs, challenges, and objectives.
Key Responsibilities:
- Developing and maintaining a leading industry project planning capability/framework
- Facilitating key customer interactions to ensure consistent positive customer experience
- Promoting best practices across FSA by auditing projects and identifying attributes contributing to success or failure
About You:
- Bachelor's degree in life science, project management, or related field
- Minimum 6 years of experience in clinical research with a focus on customer experience, feasibility, study start-up, project management, or related role
- Knowledge of clinical trial processes, standards, and industry best practices
- Customer-centric mindset and passion for helping customers succeed
What We Offer:
- Competitive salary
- Annual leave entitlements
- Range of health insurance offerings
- Retirement planning offerings
- Global Employee Assistance Programme
- Life assurance
- Flexible country-specific optional benefits
Culture & Values:
- Inclusive environment
- Accessibility for all candidates
- Workplace free of discrimination and harassment
How to Apply:
- Create a jobseeker account here