Job Opportunity
We are seeking a qualified candidate to join our team as a Computing Assistant. This is an exciting opportunity for a motivated individual to work in a fast-paced environment, providing IT support and assistance to students.
Key Responsibilities:
* Assist students with IT-related queries and issues
* Log queries and issues in Ivanti (ITSM)
* Operate the IT Services Service Desk as required
* First-level troubleshooting of standard applications used by the university
* Maintain multifunction printing devices and troubleshoot any issues
Required Skills and Qualifications:
* Flexible and adaptable to work varied shifts and undertake different duties
* Excellent customer care skills, with a focus on delivering exceptional user experience
* Ability to work collaboratively as part of a wider team, demonstrating effective teamwork and communication skills
* Good working knowledge and experience of a wide range of standard applications used by students, including Microsoft Office, web browsers, and internet & Wi-Fi connectivity
Benefits:
* Competitive hourly rate of €13.50 per hour
* Opportunity to work in a dynamic and supportive team environment
* Professional development and training opportunities
Additional Information:
This role requires the successful candidate to be a registered Maynooth University student.