Business Consultant Role
We are seeking a highly skilled Business Consultant to join our team. This role will involve working with business stakeholders to understand their needs and develop solutions to meet those needs.
About the Role
* This is an opportunity to work with a variety of stakeholders, including product owners and development teams.
* You will be responsible for engaging with business users to capture and document business process models using industry-standard frameworks and tools.
* Your ability to map customer experience using tools like personas and customer journeys will be essential in this role.
* You will gather and analyze statistical data from the business areas to support business cases for change and feed into risk data for regulatory purposes.
Key Responsibilities
1. Engage with business users to understand problem statements and agree on the scope of engagement.
2. Interview product owners to understand as-is business processes and then develop customer-driven to-be processes.
3. Support the Business by documenting process models and identifying opportunities for improvement.
4. Employ process modeling techniques to capture requirements and work hand-in-hand with Product Owners and Development Teams to deliver process improvements.
Requirements and Qualifications
* A strong background in retail financial services advisory (preferably 10+ years of change management / regulatory projects experience).
* Design thinking and ability to manage multiple stakeholder expectations.
* Ability to communicate clearly and non-ambiguously and conduct requirements workshops.
* Experience of working in a regulatory program (specifically IRB, BCBS239, Risk Data) is a massive plus.
About Us
We are a global innovator of business and technology services. We serve clients across various industries and are committed to helping them innovate, optimize, and transform for long-term success.