Customer Service Advisor – Commercial Lines (Hybrid, Mayo/ Sligo)Salary: €38,000 - €45,000Are you an APA/CIP qualified professional ready to manage a dedicated portfolio of Commercial Lines clients?We're looking for a client-focused Customer Service Advisor to join our team in Mayo/Sligo on a hybrid basis. This is a key role focused on building long-term relationships and driving client retention.The Role:You will be the primary point of contact for our commercial business clients, managing the full lifecycle of their accounts:Handling renewals, mid-term amendments, claims, and all general queries.Working closely with clients and insurers to ensure excellent service delivery.Maintaining strict compliance (e.g., Consumer Protection Code 2012) and documentation standards.What We Need:Essential: APA or CIP qualification (Commercial Lines) required.Highly Desirable: Experience and knowledge of commercial insurance broking.Strong interpersonal skills and a commitment to exceptional client service.