RequirementsDigital advertising sales experience, ideally with managing performance advertisersStrong communication skills in person, on the phone, and through emailA team player who’s able to work in a fast-paced environment with technical and non-technical teamsExpertise in digital advertising and media sales including campaign optimization, analytical problem solving, and product/platform knowledgeBackground on performance marketingExperienced in managing quarterly forecasts and achieving goalsTechnical foundation with relevant experience in Search/Shopping/Display/Social advertising technologiesFluency in Spanish and English is essential for the roleBachelor’s/Master’s degree in a relevant field or equivalent experienceWhat the job involvesAs a Client Account Manager, in our Dublin office you will work at the Retail book within the Spanish team. This book is composed by a variety of brands from the Fashion, Home, Big Box, Groceries and other subverticalsWe’re looking for an experienced self-driven Client Account Manager to help our most strategic partners successfully grow their business through Pinterest. You’ll work directly with some of our key advertisers as a trusted consultant to their business. Your strategic advice, sales skills and coaching are core to bringing to life the value we deliver as a platform. If this sounds like fun, we’d love to hear from you!Build and nurture relationships with our Partners, proactively reaching out to partners regarding campaign performance, optimizations, updates, and opportunitiesEnsure that our partners objectives and requirements are met by liaising between them and our internal teams ( Measurement & Insights, Product Marketing, Creative Strategy, etc)Gain a deep understanding of our partners’ business goals and turn data into compelling stories and actionable insights to help them succeedSpecifically own the “how” conversation with advertisers to advise on media strategies across targeting, bidding models, creative, measurement, etcBecome an expert at Pinterest campaign best practices, enabling yourself to be the resource for performance related opportunities. Ensure that campaign setup is optimal. Evaluate if a digital media campaign is successful and how to troubleshootUnderstand how to drive results, optimize campaigns and deliver performance updates to partners. Ensure the performance metrics that were agreed upon are being met, and take action to course correctActively engaging in client meetings to understand their key objectives and challenges. Presenting and explaining complex solutions in a clear and concise manner to help partners achieve their objectives. Handle resistance, complaints, or objections from partners professionally and patientlyCross sell and upsell opportunities that contribute to the team’s ability to exceed revenue targetsUnderstand complex processes and products, distilling them down into a digestible format for our partners’, Provide partners with guidance and expertise on product, service best practices and features. Be highly knowledgeable about all relevant Pinterest ad product features and capable of clearly explaining their benefits to a customerMaintain up-to-date education and fluency on evolving product roadmap and iterations. Efficiently interfaces with appropriate cross-functional teams to answer product-related questions or challenges when neededPitch new products and campaign best practices at scale
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