Store Manager - Liffey Valley (Full-time, 39hr, Permanent Contract)
City: Clondalkin
Country/Region: IE
Highly competitive salary, monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets achieved), generous employee discount, annual jewellery uniform allowance and other excellent benefits!
In this role, you will drive sales performance and KPIs while delivering an exceptional customer experience and maintaining operational compliance.
As a persuasive communicator and role model, you will set clear direction, develop bench strength, and foster a culture of accountability and high performance.
We are seeking an inspiring and results-driven leader with a proven track record of managing large teams and driving accountability.
You bring a growth mindset and the ability to build trust, engagement, and alignment across teams and the region.
You will coach, mentor, and develop your team, while serving as a trusted partner and point of contact for managers across the division.
The role
The store manager is our brand ambassador and responsible for the store's overall commercial success.
You will be responsible for managing the assistant manager and a team of supervisors and sales assistants and support them in creating special memories for our customers.
What to expect from the role
Support and motivate the in-store team on a day-to-day basis to achieve the store's targets by identifying and maximising on opportunities to achieve and surpass KPIs, whilst setting the example in exemplary Pandora customer service
Having a strong retail floor presence, educating and influencing the store, as well as ensuring back-of-house activities enable the store's successful commercial execution
You will be trained thoroughly in our hand-crafted luxury product to become a Pandora product expert.
With the support from the regional sales manager, you will nurture and develop your team to unlock their full potential and support their succession
The successful candidate
Our store managers are the ambassadors of the Pandora brand.
Therefore, the ideal candidate will be a highly capable leader and a passionate team player who will confidently support their team to provide an unforgettable Pandora in-store experience.
Prior experience with a leading brand and/or desirable consumer product retailing is preferred.
If you are a senior supervisor, or current assistant manager looking for your next challenge then this could be the opportunity for you.
We look for people who demonstrate the ability to apply our company core values of dreaming, daring, caring and delivering in their role.
An ideal candidate will have:
Proven experience in driving sales and profitability in store
A passion for driving a culture of exemplary customer service
An ability to understand the importance of Pandora's local and global business strategy, and can translate this in to the delivery of store, regional and division KPIs
Experience in using data to identify trends, issues and root causes, and has the ability to take action to deliver when such opportunities are identified
Strong communication skills in order to establish and coach a high performing team
The ability to be adaptable and flexible to changing business needs
A positive, can-do attitude with a contagious enthusiasm for Pandora product and core values
A well-presented appearance with a taste for desirable products and a passion for retail
Why work with us?
A highly competitive salary
Monthly bonus of 10% if sales targets achieved (with the potential of 20% if stretch targets are achieved!)
A generous annual jewellery uniform allowance that you can spend on jewellery to express yourself and your individuality
Access to our online benefits platform with plentiful retail, hospitality and entertainment discounts
Free support for you and your loved ones through 'Retail Trust' on all things health and wellbeing, financial advice, legal aid and lots more
Parties, incentives and gifts throughout the year
If you require reasonable adjustments in place during your interview(s), please make us aware as soon as possible.
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