Dyno-Rod are looking to add an energetic and focused person to our office team. The role will require a person that would enjoy working in a fast-paced environment as part of a team who has strong communication skills and is comfortable multitasking. We are an emergency business and this role is critical in delivering a consistent and reliable service to our customers.
What the job involves:
Operations:
* Being responsible for incoming enquiries by phone, email and online booking forms
* Using a software package to input customer information and allocate jobs to on site crews, and ensuring job notes are updated as they arise
* Sending relevant paperwork to customer in advance of job
* Issuing of relevant post work documentation including reports
Administration:
* Keeping customer portals up to date with training certs and inductions
* Keeping staff training up to date and on file. Reporting to office manager when renewals are required
* Keeping certification of equipment in date and on file
* Reports
* General administration and ad hoc administration duties
What we're looking for:
* Strong computer skills (specifically Microsoft Excel). Training will be provided in our company software packages.
* A background in a fast-paced service/logistics business would be advantageous
* A background in a drainage, plumbing or construction would be advantageous
* A great customer service attitude.
* Very strong communication and listening skills
* Great attention to detail.
* The ability to solve problems as they arise.
* You'll need to be a team player.
* Fluent English (spoken & written).
* Good References.
Work Remotely
* No
Job Types: Full-time, Permanent
Pay: €28,500.00-€32,000.00 per year
Benefits:
* Company pension
* On-site parking
* Wellness program
Work Location: In person