Who We AreFTI Consulting is the leading global expert firm for organizations facing crisis and transformation. We work with many of the world's top multinational corporations, law firms, banks and private equity firms on their most important issues to deliver impact that makes a difference. From resolving disputes, navigating crises, managing risk and optimizing performance, our teams respond rapidly to dynamic and complex situations.At FTI Consulting, you'll work side-by side with leaders who have shaped history, helping solve the biggest challenges making headlines today. From day one, you'll be an integral part of a focused team where you can make a real impact. You'll be surrounded by an open, collaborative culture that embraces diversity, recognition, professional development and, most importantly, you.Are you ready to make your impact?About The RoleAn exciting opportunity has arisen for a Billing Specialist with proven experience in client invoicing in a centralised Billing/Invoicing team.This role is ideally suited to someone with Professional Services experience, who possesses excellent communication, organisational and time management skills. Attention to detail and a best-in-class client service attitude are critical for this role, in a region which is experiencing significant growth.The Billing Specialist position reports to the Billing Manager and is responsible for providing accurate and timely processing of all client and intercompany billing. This position interacts on a regular basis with management as well as other internal client departments to integrate solutions that meet the company's goals both financially and operationally. Other responsibilities include month end closing deadlines.Key Responsibilities:Review client project setup is accurate and reflects the billing information recorded in the letter of engagement – Billing address, rates/coding, discounts, tax implications, payment termsMake initial contact with LOE signatory that is designated to receive and approve invoicesResponsible for raising draft invoices and liaising with the business to improve accuracy to reduce manual amendments during the billing phaseWeekly reporting and follow up re WIP and A/R.Ensure compliance with clients' e-billing systems and MSA or other client-driven terms and conditions; troubleshoot e-billing system to insure invoice acceptanceFinalisation of client invoices once approved by client facing team membersPerform write downs, rate changes, narrative amendments, credit notes where applicableEnsure the billing/invoicing month end close process is completed timely and accuratelyDocument billing/invoicing internal controls and procedures where necessaryEnforce and comply with the documented internal controls assigned to billing/invoicing processesWork with Cash Application to ensure accurate payment applicationsPerform responsibilities as directed achieving desired results within expected time frames and with a high degree of quality and professionalismLink with business contacts to check the accuracy of pricing and volumes that impact invoice valuesHow You'll GrowWe are committed to investing and supporting you in your professional development and we have developed a range of programs focused on fostering leadership, growth and development opportunities. We aim to promote continuous learning and individual skills development through on-the-job learning, self-guided professional development courses and certifications. You'll be assigned a dedicated coach to mentor, guide and support you through regular coaching sessions and serve as an advocate for your professional growth.As you progress through your career at FTI Consulting, we offer tailored programs for critical professional milestones to ensure you are prepared and empowered to take on your next role.What You Will Need to SucceedBasic QualificationsHigh School Diploma3+ years in a professional services billing environmentStrong English oral, verbal and written communication skillsProficiency with electronic billing (use of various sites and uploading invoices to them) and LEDES filesPreferred QualificationsExperience of working with high volumes and multi currenciesProfessional services industry or legal backgroundClient service mindset and attitudeAttention to detail and ability to prioritiseEnergetic and self-drivenTeam oriented person who is detail oriented and dependableAbility to work effectively in a high growth environment and in a rapidly changing organisationMust possess excellent interpersonal skills with the ability to interact professionally with personnel at all levels of the organizationUsed to working with minimal supervision in a team-oriented environmentProficient in Word and ExcelGood working knowledge of PC and network environment, word processing, database and spreadsheet software (MS Office preferred), and MS TeamsBasic budget management skillsOrganizational skills, including ability to prioritizeProficiency with a professional services ERP (Elite, Oracle, Unit4…)LI-DB1Total WellbeingOur goal is to support the wellbeing of you and your families—physically, emotionally, and financially. We offer market competitive benefits, including professional development programme, wellness, recognition, community volunteering initiatives, and flexible/hybrid working arrangements.About FTI ConsultingFTI Consulting, Inc. is the leading global expert firm for organizations facing crisis and transformation, with more than 7,900 employees located in 32 countries and territories. Our broad and diverse bench of award–winning experts advise their clients when they are facing their most significant opportunities and challenges. The Company generated $3.7 billion in revenues during fiscal year 2024. In certain jurisdictions, FTI Consulting's services are provided through distinct legal entities that are separately capitalized and independently managed. FTI Consulting is publicly traded on the New York Stock Exchange. For more information, visit and connect with us on Instagram and LinkedIn.FTI Consulting is an equal opportunity employer and does not discriminate on the basis of race, color, national origin, ancestry, citizenship status, protected veteran status, religion, physical or mental disability, marital status, sex, sexual orientation, gender identity or expression, age, or any other basis protected by law, ordinance, or regulation.