Catering Operations Director
This role combines the management of a high-volume restaurant and retail service with responsibility for a catering service.
* Competitive remuneration package.
* Flexible working hours.
* Parking facilities available.
* Opportunities for career growth and development.
* A supportive and inclusive work environment.
Requirements:
* Previous experience in a senior hospitality or catering management position is essential.
* A strong background in catering/restaurant and retail operations experience is desirable.
* Excellent leadership and team management skills, with the ability to oversee multiple services and departments.
* Good financial skills, including budgeting, payroll, and stock management.
* Strong customer service and communication skills.
* Ability to work in a high-volume, fast-paced environment while maintaining standards.
Responsibilities:
* Oversee daily operations across the restaurant, retail unit, and catering service.
* Lead and support a management team including an Assistant Manager and Supervisors.
* Ensure catering and retail services run efficiently, with high standards of food, service, hygiene, and safety.
* Manage staff development, training, and performance, fostering a positive work culture.
* Build and maintain strong relationships with clients and stakeholders, addressing needs and resolving issues promptly.
* Monitor performance reports, identify areas for improvement, and implement operational changes.
* Contribute to business development through new initiatives, promotions, and continuous improvement.