The purpose of this Receptionist role is to provide front-of-house service to customers in our Naas office, while also being the first point of contact on our phone lines and carrying out administration duties. This role provides first-class service to Arachas customers.Role Accountabilities And ResponsibilitiesActivity Management:First point of contact for our phone lines, directing calls to the relevant partiesProviding a high level of customer service to our clientsOpening and distribution of postAdministration dutiesCustomer Service:Friendly rapport with customers as the first point of contact for ArachasWelcoming of customers to the office location along with ensuring relevant documentation is completed on arrivalTeam Collaboration:Collaborating with team membersWorking alongside a team to ensure the company objectives.Ensuring customer queries are directed to the relevant teamsCompliance:Ensuring all compliance standards are metRequirements:Candidate must demonstrate the ability to work in a team environment.Strong communication skills are essentialPossess a positive, can-do attitude with the ability to adapt to and embrace changeAttention to detail.Possess the ability to manage deadlines and prioritise workload.The ability to prioritise workloads and adapt to unforeseen events.A good degree of personal organisation and a structured approach to time and resource managementPerson Specification:Experience working in a similar role.Proficient in Office, including Outlook, Word and ExcelFriendly and assertive manner on the phoneAbility to develop relationships with insurers and clients.Willingness to learn and develop.Strong work ethicCommitment to ongoing professional development