Mercier Consultancy MD is thrilled to present an exciting opportunity for Swedish Speaking Customer Service Representatives at a leading telecommunications company, with the unique chance to work in beautiful Greece. This position is perfect for individuals who are customer-focused and eager to assist clients with their telecommunications needs while enjoying the vibrant culture of Greece.Key ResponsibilitiesAddress customer inquiries regarding telecommunications services, plans, and devices via phone, email, and live chat in SwedishProvide support for account management, billing questions, and service issuesAssist customers with troubleshooting technical problems and guide them through product featuresDocument all interactions accurately in the CRM system for effective follow-upCollaborate with technical teams to ensure efficient resolution of customer concernsStay updated on the company's offerings and industry trends to provide effective communication and assistance to customersRequirementsFluency in Swedish (both written and spoken) is essential; proficiency in English is a plusPrevious experience in customer service, preferably in the telecommunications industryStrong communication skills with a friendly and professional demeanorAbility to solve problems effectively and provide a positive customer experienceStrong organizational skills with the ability to multitask and manage inquiries in a fast-paced environmentFamiliarity with CRM systems and basic computer applications is desirableWillingness to relocate to Greece and work flexible hours, including evenings and weekends if necessaryBenefitsCompetitive Monthly Salary2 Extra Salaries Per YearFully Paid Relocation PackageFully Paid TrainingHealth InsuranceAnd Much More..