We are seeking an experienced and driven Food Services Manager to join the leadership team at the Tower Hotel in Waterford, part of the Neville Hotel Group. This is an excellent opportunity for a strong F&B professional to step into a senior management role, supporting food service operations and gaining exposure to overall hotel management through duty management.
The Role
Reporting to the General Manager and Operations Manager, the Food Services Manager will support food service areas within the hotel while also taking on duty management responsibilities, giving exposure to the overall running of the property.
Key Responsibilities
Support the daily operations of all food & beverage outlets within the hotel
Drive exceptional service standards and guest experiences across all F&B areas
Support HODs to train, coach, and develop team members across departments
Work closely with the kitchen and events teams to deliver seamless service
Support the planning and execution of conferences, events, and functions
Monitor guest feedback and continuously improve service standards
Ensure full compliance with health, safety, and hygiene regulations
Act as the senior manager on duty, overseeing the hotel during shifts
Handle guest escalations and operational challenges confidently
Build strong interdepartmental relationships to ensure smooth hotel operations
About You
2 years proven experience in a Food & Beverage management role within a hotel or hospitality setting
A strong leader with the ability to motivate, develop, and inspire teams
Passionate about delivering exceptional guest experiences
Highly organised with the ability to manage multiple priorities
Commercially aware with a hands‑on, solutions‑focused approach
Benefits
Competitive salary with enhanced management benefits package
Clear progression opportunities within the Neville Hotel Group
Exposure to senior leadership and hotel operations
Ongoing training and development
Staff benefits across the group
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