Job Title: Cafe Manager
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Description:
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This is an exciting opportunity to take on a leadership role in one of our cafes. As a Cafe Manager, you will be responsible for delivering exceptional customer service and ensuring the smooth operation of the cafe.
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Your Key Responsibilities:
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* Leading the standard of customer service and presentation in the unit;
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* Developing and maintaining excellent communication skills with Senior Management in the store;
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* Providing a fast, friendly, and efficient level of customer service;
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* Preparing and assisting with food preparation;
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* Setting up and merchandising the counters;
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* Taking full responsibility for all products from the point of entry to the exit;
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* Monitoring and delivering the HACCP programme;
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* Ensuring that food safety, food presentation, hygiene, and quality standards are adhered to;
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* Placing product orders with agreed suppliers on daily/weekly basis;
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* Being responsible for the control of waste in the unit;
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* Adhering to specifications, standards, and procedures while at work;
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* Ensuring that staff comply with company policy and procedures;
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* Providing ongoing staff training;
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* Motivating and developing the skills of the team;
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* Planning and implanting an efficient work schedule for the restaurant;
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* Ensuring job rotation and flexibility of all staff while maximising their productivity;
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* Dealing with any problems as they arise and reporting them to Store Management;
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* Undertaking any practical duties which may arise in an emergency to ensure the smooth running of the Kiosk;
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About You:
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We are looking for someone with a minimum of 1 year's experience in a similar environment, preferably in a cafe or restaurant setting. It would be advantageous if you have experience managing a similar sized restaurant/corporate catering unit.
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In addition to your experience, you will need to have:
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* An advanced level of English combined with a professional and polite manner;
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* Excellent communication and interpersonal skills;
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* A strong desire to work with coffee;
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* Flexibility to work 5 days over 7.
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What We Offer:
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We offer competitive pay, an employee discount from your first day, opportunities for professional development and career growth, and a dynamic and collaborative work environment focused on innovation and growth.
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We Are An Equal Opportunities Employer.