Department:
Care Center
Reports to:
Director of Inpatient Services & Director of Angela Hospice Waterford
Starting Rate:
$*****/hour
You can make a difference every day as part of Angela Hospice's exceptional team.
Angela Hospice was founded over 40 years ago, rooted on values of respect, dignity, and compassion – and that caring vision extends not only to the patients and families we care for, but to our team members, colleagues, and the community.
We're looking for a Care Center Coordinator who shares this vision.
What Makes This Job Unique:
The Care Center Coordinator is responsible for ensuring Angela Hospice delivers excellent customer service for end-of-life patients.
The Care Center Coordinator is responsible for providing daily operational and administrative support to the Cere Center ensuring quality, consistency and continuity of hospice services.
The Care Center Coordinator is committed to the philosophy, goals, and objectives of Angela Hospice and the Felician Franciscan Core Values.
Works in close collaboration with the Lead Nurses and Care Center Leadership to establish, implement and evaluate goals and objectives for the Care Center
Participates in facilitation of patient services by supporting administrative, clerical, and clinical support operations in collaboration with the Lead Nurses and Care Center Leadership
Prepares schedule templates and schedules staffing changes and time-off approval and coverage staying within budgeted staffing hours and following policies and procedures
Compiles and posts monthly schedules for Care Center clinical staff making adjustments as needed to provide adequate staffing for the Care Center
Attends Care Center meetings to keep current on expectations and problem areas as needed
Participates in auditing and preparing various reports on Care Center patient electronic charts and timekeeping systems as requested/neededli>
Reviews admission attributes for correct level of care and updates as needed
Collaborates with the Informatics department as needed
Provides timekeeping system support and education surrounding timesheets/visits
Integrates new staff into the Care Center and creates precepting schedules
Processes electronic payroll: verifies hours worked, accuracy of pay, enters stipends and necessary documentation included prior to submitting time sheet to payroll department
Maintains functionality of communication tools to Volunteer Board assignment sheets for each wing
Creates instruction manuals/guides as needed and assists with computer training or troubleshooting with timekeeping systems and EMR
Complies with all Health Insurance Portability and Accountability Act (HIPAA) requirements in accordance with federal, state and organizational policies
Fulfills the obligation of requested and/or accepted assignments
Supports department operations as directed as well as being assigned to any special projects
Performs tasks which are supportive in nature to the essential functions of the position, but which may be altered based upon the need of the organization
Meets on-going requirements to remain compliant with Federal/State and/or other regulatory guidelines
Performs other duties as directed by the President/CEO, Director of Inpatient Services or other assigned designee
What You Bring
1 year of healthcare experience required, home health and hospice experience preferred
Excellent organization and time management skills
Excellent reading, writing, and grammar skills
Proficient computer knowledge and skill: Microsoft Office and EMR's
Excellent skills: communication, both verbal and written, problem solving, and interpersonal
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