This is an exciting opportunity for a suitably qualified graduate to join the Online team running one of Ireland's largest ecommerce websites; With our recent migration to Shopify Plus, now is an excellent time to join our growing and evolving Ecommerce Team.
Key Responsibilities:
* Work closely with Ecommerce Manager on Ecommerce projects and planned website releases.
* Assist in the management of any technical/functional issues on the site – covering the mobile/desktop and iPad versions of the site.
* Daily monitoring of online orders and ensuring orders are processed through relevant ecommerce systems as accurately and efficiently as possible.
* Working with website monitoring tool and responding to alerts of issues on the site as they arise.
* Work with warehouse and ecommerce team to continuously make improvements to the pick and pack of all online orders (Home Delivery and Click Collect Orders).
* Log any development work or support tickets on Slack and our IT Support desk.
* Maintaining a backlog of development work for developers.
* Participate in meetings on the progress of project/releases/tickets with System Integrators.
* Communicate with the Ecommerce team on the progress of projects/releases/issues raised.
* Testing of all releases/tickets in staged and production environments. Logging feedback with developers.
* Run reports and action as required.
* Provide daily updates to the Ecommerce Manager.
Qualifications, skills and experience:
* Excellent written, interpersonal, communication and presentation skills.
* High level of competence in Microsoft Office; particularly Excel and PowerPoint.
* Good time management skills, with the ability to meet tight deadlines and maintain high levels of attention to detail.
* Knowledge of CSS, HTML and PHP or Liquid is a plus.
* Experience with Shopify or any eCommerce platform.
* Flexibility in the role is required.
* Ability to work well in a team.
* Please note this role in based in Castlebar, Co. Mayo.