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Senior System Architect
We are looking for an experienced System Architect to take ownership of the full technical landscape supporting our Veeva Commercial Vault CRM environment. This role plays a critical part in shaping the platform's architectural direction, ensuring it meets global operational needs across commercial, medical, and field teams while maintaining alignment with organizational goals and regulatory obligations.
Primary Responsibilities
Platform & Architecture Ownership
* Provide architectural leadership for the Veeva Vault CRM ecosystem, driving the overall technical design and long-term platform strategy.
* Oversee platform configuration, customization, and integration with internal enterprise systems and external technology partners.
Solution Architecture & Design
* Develop architectural frameworks and solution designs that balance native Veeva capabilities with necessary customizations and region‑specific requirements.
* Translate business needs into scalable, compliant architectural components.
Technical Direction & Governance
* Serve as the chief technical advisor for CRM-related initiatives, guiding engineering teams and ensuring architectural consistency.
* Validate that all development work adheres to quality standards, security expectations, and regulatory guidelines.
Integration & Data Management
* Define integration patterns and data migration strategies that ensure accuracy, continuity, and high‑quality data flows across systems.
* Maintain data governance standards throughout implementation and ongoing operations.
Documentation & Standards
* Produce and maintain architectural documentation, including reference models, integration schemas, solution diagrams, and security frameworks.
* Promote best practices that support scalable design, maintainability, and audit readiness.
Cross‑Functional Collaboration
* Partner closely with business stakeholders, IT teams, and external vendors to gather requirements, validate technical feasibility, and drive delivery.
* Facilitate alignment across teams to support global deployment standards and continuous platform enhancement.
Performance & Reliability
* Monitor system health, performance metrics, and scalability, proactively addressing issues and implementing improvements.
* Conduct root‑cause analysis for platform challenges and lead remediation initiatives.
Compliance & Security
* Ensure all solutions uphold applicable data privacy, security, and regulatory standards.
* Incorporate compliance considerations into architectural decisions, especially for audit‑sensitive workflows.
Required Qualifications
* Bachelor's or Master's degree in Computer Science, Information Systems, or a related technical discipline.
* 7+ years of experience
architecting and delivering Veeva CRM and/or Veeva Vault CRM solutions in multi‑region or multi‑organization environments.
* In‑depth knowledge of
Veeva Vault architecture
, metadata structures, and integration protocols.
* Hands‑on experience with
Java, APIs, and metadata‑driven configuration
.
* Strong familiarity with regulatory and compliance frameworks relevant to enterprise CRM systems.
* Excellent communication, analytical problem‑solving, and stakeholder management skills.
* Working knowledge of DevOps and delivery tools such as
Azure DevOps, Git, Jenkins, JIRA, and Flosum
, along with Agile delivery practices.
Preferred Qualifications
* Veeva CRM or Veeva Vault certifications.
* Experience configuring and supporting multiple Veeva modules across the enterprise.
* Background in life sciences, healthcare, or regulated environments.
* Proven experience leading complex integrations or large‑scale data migration initiatives.
Core Strengths & Competencies
* Strategic architectural mindset with the ability to influence technical direction and design decisions.
* Strong leadership capabilities, including mentoring technical teams.
* Ability to convert business objectives into clear, executable technical solutions.
* Commitment to continuous learning, especially regarding new Veeva releases, platform enhancements, and industry trends.