Wilde's Restaurant Supervisor - Luxury Hotel
We are recruiting for a full time
Restaurant Supervisor
to provide quality service to our guests, in line with The Red Carnation Hotels standards.
Location:
Cong, County Mayo, Ireland
Employment type:
Full time.
Working pattern:
5 days over 7 days (includes some weekends and Bank Holidays).
Who are we?
The Lodge at Ashford Castle is sitting within the magnificent 350 acre estate of Ashford Castle, this property overlooks magical Lough Corrib. Originally built in 1865, The Lodge offers country house charm, fine dining in Wilde's Restaurant and an exceptional range of estate activities. One of Ireland's finest wedding destinations, pairing warm Irish hospitality with a modern appeal.
Key Responsibilities Of a Wilde's Restaurant Supervisor
* Oversee and ensure the smooth running of breakfast and dinner services.
* Update and maintain the department's Standard Operating Procedures (SOPs) to ensure consistency and excellence.
* Check all drink orders and deliveries upon receipt to ensure accuracy and quality.
* Familiarise yourself with all daily bookings and guest requirements to facilitate seamless service.
* Carry out daily cash-ups during late shifts, ensuring financial accuracy and accountability.
* Liaise effectively with colleagues, management, and kitchen staff to ensure prompt, professional, and efficient service at all times.
What are we looking for?
* Previous experience as a Food & Beverage Supervisor or in a similar role within the hospitality industry, ideally in a luxury hotel or high-end dining setting.
* Exceptional communication skills, both verbal and written.
* Strong attention to detail with a commitment to delivering personalised and high-quality service.
* Ability to work well under pressure in a fast-paced environment.
* Excellent teamwork and leadership abilities, ensuring smooth collaboration with all departments.
* A positive, proactive attitude with a focus on guest satisfaction.
* Flexibility with working hours, including weekends and evenings.
What's in it for you?
* Professional, award winning training and development opportunities
* Discounted accommodation rates with Red Carnation Hotel Collection
* Annual Staff Appreciation Party and other Employee Recognition Events
* Discounted rates with many local businesses and third party service providers (including Estate Activities)
* Heavily subsidised accommodation (subject to availability)
* Free meals on duty
* Complimentary dry cleaning of business attire
* Recommend friend and family bonus scheme
* Two paid volunteering days each year
* Holiday allowance increasing with length of service up to 25 days
* Hotel based recognition incentives
* Free access to Employee Assistance Programme
Red Carnation Hotels is an Equal Opportunities Employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
As part of the recruitment process, we may electronically scan and securely store a copy of your passport, visa and/or ID card for the purpose of verifying the authenticity of the document and establishing your Right to Work in the Republic of Ireland, in line with statutory requirements.
Lodge