Park Place Apartments is a well-established self‑catering accommodation located in the heart of Killarney.
We are currently seeking an experienced and motivated Assistant Manager to support the day‑to‑day running of the property and assist the Manager in delivering an excellent guest experience.
Role Overview
The Assistant Manager role is primarily front‑office based and plays a key part in the smooth operation of the building. This position suits someone with previous front‑office or supervisory experience in accommodation or hospitality who enjoys a hands‑on role with guests and staff.
Key Responsibilities
Delivering excellent customer service to guests before, during and after their stay
Handling bookings and reservations accurately and professionally
Supporting the Manager with daily operations of the apartments
Ensuring high standards of quality, cleanliness, and presentation throughout the building
Dealing with guest queries and resolving issues in a calm and efficient manner
Assisting with room allocations, arrivals, departures and general front‑office duties
Ensuring company standards and procedures are consistently maintained
Requirements
Previous experience in a front‑office or similar supervisory role within hospitality or accommodation
Strong customer service and communication skills
Ability to work independently and as part of a small team
Well‑organised with good attention to detail
Experience with Opera PMS would be beneficial (but not essential)
Working Hours
Shifts are required and will include a mix of:
9:00am – 6:00pm
12:00pm – 9:00pm
Flexibility is essential, particularly during the summer period
What We Offer
A supportive working environment
A varied and hands‑on role in a busy accommodation setting
Opportunity to develop skills and progress within the business
Application
To apply, please submit your CV with a brief cover note outlining your relevant experience.
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