B2B Customer Service Representative/ Order Management - Italian Required
Join to apply for the B2B Customer Service Representative/ Order Management - Italian Required role at Bvlgari
B2B Customer Service Representative/ Order Management - Italian Required
Join to apply for the B2B Customer Service Representative/ Order Management - Italian Required role at Bvlgari
Get AI-powered advice on this job and more exclusive features.
Bulgari is one of the most prestigious brands and global players on the luxury market. We design, produce, distribute and sell high-end jewels, watches, perfumes and accessories through a network of over 250 owned stores in the most exclusive shopping areas in the world and selected distributors and more than 10.000 exclusive perfumeries. Bulgari belongs to the LVMH Group (Louis Vuitton Moët Hennessy group), global leader in the luxury sector. More information here.
Quality and excellence are the basis of our culture that reflects the same commitment within the working environment to achieve an organisation aimed at the full satisfaction of the customer. Excellence for Bulgari means the perfect balance between top quality products and impeccable services worldwide
.
We employ over 180 people in Dublin within our Worldwide Logistic and Supply Chain Centre, we are looking for a
:
Customer Service / Order Management Representative - B2B (Ita
ly)
What can you expect from your ro
* le? Manage the order to shipping process for a dedicated client portfolio, while meeting internal SLAs and KPIs (order entering, fulfilment maximization of orders, seamless delivery process, et
* c.),Reply to inquiries from internal and external customers on our products and orders (stock availability, expected delivery date, product information, order/shipping status, e
* tc.)Coordinate operational market activities for the assigned portfolio, effectively using all available resour
* ces.Anticipate client needs by taking the full ownership of your portfolio and a proactive approach to your day to
* day.Keep track of all issues related to customers, order- and delivery process (pricing issues, product availability, miss-shipments, e
* tc.)Manage claims & reverse logistic for your client portfo
* lio.Reporting on market activities and trends for an informed decis
* ion.Ensure your clientele is going through an order experience, living up to the luxuriousness of BVLG
ARI.
Requirem
* ents:Fluency in English req
* uiredMS Office experience and MS Excel experience req
* uiredKnowledge of SAP or similar req
* uiredPrevious experience in Order Management or Customer Service or Logi
sired
Competencies in this
* role:Customer Orient
* ation.Planning & prioritis
* ation.Strong communication s
* kills.Problem solving, flexible & proa
* ctive.Organization & Attention to d
etail.
On the soft skills side, we want passionate people who can work as a team. Communication is at the heart of our organi
zation.
What a
bout us?Our moto is “People Make the Difference”, we support you with reaching your po
tential.Be Creative and Innovative: your ideas are welcome, and we encourage you to sha
re them.Deliver Excellence: as a luxury brand, we thrive to deliver the best experience in everythin
g we do.Cultivate an Entrepreneurial Spirit: we offer a supportive environment to set-up you for
success.We embrace Diversity & Inclusion, and we commit to treating all people with utmost respect, dignity and under
standing
We ensure Security, Health, Safety and Environmental procedures are always followed at all times with our certification I
SO 45001.
Our culture is focused on transparency, empowerment, continuous learning, and growth where our employees can demonstrate expertise and own
projects.
Applicants must be eligible to work in Ireland full time with no re
strictions.We are proud to be an equal opportunit
y employer.
Seniority level
* Seniority level
Associate
Employment type
* Employment type
Full-time
Job function
* Job function
Administrative
* Industries
Retail Luxury Goods and Jewelry
Referrals increase your chances of interviewing at Bvlgari by 2x
Get notified about new Customer Service Representative jobs in Dublin, County Dublin, Ireland.
Dublin, County Dublin, Ireland 1 week ago
Customer Service Administrator - 10 month contract
Dublin, County Dublin, Ireland 3 hours ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Dublin, County Dublin, Ireland 6 days ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
Customer Service Agent - PART TIME - IRE
Dublin, County Dublin, Ireland 2 weeks ago
Customer Service Agent - PART TIME - IRE
Dublin, County Dublin, Ireland 6 days ago
Dublin, County Dublin, Ireland 2 weeks ago
Customer Assistant (Early Shifts Only) - Coolock
Dublin, County Dublin, Ireland 5 days ago
Bluebell, County Dublin, Ireland 1 day ago
Submit your CV for possible future roles!
Dublin, County Dublin, Ireland 1 month ago
Dublin, County Dublin, Ireland 3 days ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 3 days ago
Customer Service Agent (Maternity Cover), Ballymount, Dublin 12
Dublin, County Dublin, Ireland 2 days ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 3 months ago
Blanchardstown, Fingal, Ireland 1 month ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 2 weeks ago
County Dublin, Ireland €31,590.00-€31,590.00 2 weeks ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Dublin, County Dublin, Ireland 1 week ago
Dublin 2, County Dublin, Ireland 23 hours ago
Dublin, County Dublin, Ireland 1 week ago
Customer Service Administrator - Healthcare
Dublin, County Dublin, Ireland 2 months ago
Dublin, County Dublin, Ireland €29,000.00-€29,000.00 21 hours ago
We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.
#J-18808-Ljbffr