Job Overview:
The position is seeking a highly skilled and detail-oriented individual to join our team as an Operator. The successful candidate will be responsible for verifying and reviewing information, following compliance and security measures, and taking action on process changes.
Key Responsibilities:
* Verify and review information as per policy and guidelines
* FOLLOW ALL COMPLIANCE AND SECURITY MEASURES RELATING TO CLIENT DATA.
* Take action on process changes and updates
* Gather information via outbound calls to businesses within specific country locations
* Work with a high degree of accuracy in all tasks assigned by the company management. Support users by summarizing/completing various types of requests Work with great attention to detail/content review Have an extensive exposure to customer service Work in rapidly changing environments Utilize MS Excel skills including analysis/interpretation data for content operations Implement Generative AI technologies enhance Content creation/process Management Apply Voice Technologies improve user interaction/content accessibility Contribute overall success Content Operations Team sharing knowledge/best practices Collaborate cross-functional teams align Content strategies/business objectives –
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