Motor claims handlers are essential to the insurance sector, responsible for managing diverse caseloads from disputed motor damage liability to fraud and theft claims.
Key Responsibilities:
* Lead comprehensive claim investigations using policy wordings, documentation, and third-party input.
* Accurately reserve, assess, and settle claims within authority limits.
* Identify potential fraud risks and subrogation opportunities, escalating as necessary.
* Keep claims progressing in line with SLAs, maintaining meticulous records.
* Provide technical guidance and referrals to junior colleagues.
The ideal candidate possesses strong knowledge of claims processes, liability disputes, and resolution strategies. A minimum of 2+ years' motor claims handling or FNOL experience is required, along with APA certification and excellent communication skills.