Responsibilities
As a Strategic Account Manager (SAM) for our client, you will be at the forefront of selling cutting-edge solutions and services within a defined set of regional Key Accounts. Your responsibilities include:
1. Drive customer relationships and expand the business regionally in defined Key Accounts.
2. Identify, qualify, and close new opportunities, managing the entire sales process.
3. Utilize their internal sales model, planning tools for maximizing revenue growth.
4. Collaborate with local SAMs in other EMEA countries for market knowledge and customer satisfaction.
5. Conduct ELT meetings with customers and support quarterly status meetings.
6. Renew existing OneSource business with the support of the Professional Services business team.
7. Create and execute Annual Account Plans focused on business development and contract enhancement.
8. Drive feedback to impact the solution roadmap.
9. Enter all service opportunities into the CRM, manage forecasts, and report to senior management.
10. Advance relationships with business and customer leadership teams.
11. Assist in sales cycles and drive closure at the highest-level relationship within each Key Account.
12. Work closely with the service on-site team for complaints handling, expansion, and renewal.
Required Skills
13. BS/BA or equivalent with 5+ years of relevant Sales,or Key Accounting, or experience.
14. Autonomous, self-motivated, and experienced with Service organizations.
15. Solution-oriented with a structured and efficient working approach.
16. Organizational person, loyal, responsible, cost-conscious, and customer-oriented.
17. Friendly and cooperative attitude.
Business Knowledge
18. Familiarity with science-based companies' workflows.
19. Broad knowledge of the laboratory environment and its requirements.
20. Experience selling to medium and large-sized clients.
21. Commercial acumen and effective knowledge of products, services, and competitors.
22. Skills include complex sales in a multiple-product environment.
Professional Skills
23. Professional and ethical attitude with high level of integrity.
24. Strong communication and negotiating skills in consultative selling.
25. Sense of responsibility, ownership, and global, multicultural leadership.
26. Exceptional communication/presentation skills in verbal and written communications.
Join our client's innovative team and be a key player in shaping the future of the Biotechnology Research