Job Title: International Trade Specialist
Location: Shannon, Ireland
Job Type: Permanent, Full-time
The successful candidate will oversee the efficient processing of international trade transactions and provide expert guidance on regulatory compliance at both origin and destination points.
Responsibilities:
* Manage customs clearance documentation and ensure accuracy.
* Liaise with customs authorities to resolve any issues that may arise.
* Provide exceptional customer service to key account customers.
* Develop and maintain policies, procedures, and controls to ensure compliance with relevant regulations.
* Identify areas for improvement and implement changes to increase efficiency.
* Stay up-to-date with the latest customs regulations and adapt processes accordingly.
* Process and collect duties and VAT accurately.
* Resolve customer queries and refunds promptly.
* Maintain and update records of duties and VAT paid.
* Train new staff and update current staff on regulatory changes.
Requirements:
* 1-2 years of experience in the field of international trade.
* Strong knowledge of Irish customs procedures and systems.
* Excellent interpersonal and communication skills.
* Ability to work effectively with customers and internal employees at all levels.
* Proficiency in Word, Excel, Windows, Email, and various PC-based software.