Branch Manager Role
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* We are seeking a dynamic and results-driven Branch Manager to lead our Dublin branch.
* The successful candidate will be responsible for overseeing all aspects of the Sales Office, driving sales revenue, policy growth, staff engagement, customer service excellence, and compliance standards.
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Key Responsibilities:
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* Lead and manage branch operations, promoting a comprehensive insurance offering across Retail and Commercial lines.
* Drive branch profitability and growth through strong local market presence and community engagement.
* M Maximise resource utilisation across footfall, telephony, and fulfilment activities.
* Champion customer-first convenience through simplification and self-service, while maintaining a personal approach.
* Engage with customers through tailored communication aligned to customer profiles.
* Build trusted relationships through business, community, and affinity engagement.
* Manage staff performance in line with HR policies, fostering a high-performing retail team.
* Ensure full compliance with regulatory requirements, including cash handling and expense procedures.
* Contribute to cross-functional projects as needed.
* Analyse market data to identify trends and provide insights for strategic decisions.