About The Role
Senior MES Recipe Author will be responsible for implementing System/MES recipe changes and managing day‑to‑day issues that arise in the support of Electronic Batch Records, Weigh and Dispense, and Equipment Management modules on our Emerson Syncade MES solution. The position will work within a collaborative MES team at a large multi‑national biotech manufacturing facility in Cork.
What You Must Have To Be Considered
Maintain the incident queue in ServiceNow and manage and resolve issues as they arise in a timely manner.
Initiate and implement Change Control activities in accordance with Quality Standards and Practices. Investigate and troubleshoot problems, determine solutions or recommendations for changes and/or improvements.
Create high‑quality, well‑documented configuration that is easily maintainable. Prioritize support activities in line with project schedules. Perform testing of new MES recipes and changes. Generate computer system validation documentation in accordance with site procedures and GMP guidelines.
Follow all relevant Environmental Health and Safety procedures and assist in incident investigations as required.
Recognise the importance of the quality control function in pharmaceutical production; the MES Support Engineer should display a high level of integrity in the performance of their work. The ideal candidate should be capable of relating well to other people with whom they come in contact both within and outside of the MES Team.
The role will evolve to require Out Of Hours Support in the future.
Requirements: Minimum 3–5 years experience supporting IT applications such as troubleshooting, managing incidents and change controls, design documentation, test case development, system & integration testing. Experience implementing changes for IT applications in a GMP environment would be an advantage.
MES Recipe Authoring experience and knowledge. Knowledge of programming and Visual Basic with experience in configuration management and deployment of developed code. MS SQL Server experience would be an advantage. Past proven experience engaging business users to ensure that appropriate business needs are clearly communicated and delivered at or above expectations. Strong oral and written communication skills are required with proven ability to communicate and build relationships cross‑functionally.
The successful candidate must be a highly motivated individual who is delivery‑focused and has experience of working successfully across multiple business & functional teams.
Benefits
You can pursue innovative career tracks and opportunities here.
You can enhance your professional development through education and dedicated training.
We’ll give you the skills you need to keep pace with the changing workplace while our compensation, benefits and wellness packages help you stay healthy and plan.
Work model
We strive to provide flexibility wherever possible. Based on this role’s business requirements, this is a Hybrid position, based on our client’s site 3 days per week.
The working arrangements for this role are accurate as of the date of posting. This may change based on the project you’re engaged in, as well as business and client requirements. Rest assured; we will always be clear about role expectations.
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