Looking for a chance to make a difference lead a team? Join us as a Tesco Mobile Supervisor in a Phone Shop, where you'll provide outstanding sales advice and support to customers, while inspiring and developing your team.
In this role, you'll develop your team's skills and knowledge, while encouraging dedication. You'll lead by example, encouraging dedication and providing support and mentorship to colleagues. Your role will also involve handling budgets and achieving targets for the Phoneshop department.
Should you be successful in your application, your offer will be subject to and conditional upon you providing your bank account details before your agreed start date.
Responsibilities
Acting on customer feedback promptly, ensuring your team understands their role in improving the shopping experience based on feedback received.
Engaging your team to deliver the best availability for customers throughout the day.
Product Passion: Encouraging your team to be passionate about our products, and ensure that accurate handling and storage routines are maintained.
Building a positive first impression for customers in your area by mentoring the team to maintain efficient shelf standards, ensuring visibility and accessibility of products.
Setting the tone for excellent service by modeling effectively and friendly behaviors and showing passion for customer satisfaction.
Actively controlling costs on your department and deliver your budget by managing your team to minimise all aspects of waste and complete waste routines accurately.
Working with the business to grow sales, ensuring the successful implementation of scheduled range and merchandising activities in your department.
Ensuring your team is trained and confident in approaching customers, offering unbeatable value through selling the right products at the right price.
Collaborate closely with your team, Tesco Mobile Regional Operations Manager, and Store management team to mentor and guide them on achieving excellence in the Phone Shop.
Taking pride in successes by being an appreciative manager who treats everyone with respect, empowering your team to make a positive impact on customers and staff.
Engaging your team to participate in bringing benefits to the local community, encouraging them to actively participate in our local community strategies.
Qualifications
The ability to establish relationships and maintaining contacts with people from a wide variety of backgrounds.
To be passionate about delivering the right way for customers and colleagues
Strong decision making skills, considering the needs of the situation, priorities, constraints, and the availability of vital information.
A high level of team working skills with the ability to work co-operatively (rather than competitively) with others to achieve a common goal.
Equal Opportunity and Accessibility
We are proud to have an inclusive culture at Tesco where everyone truly feels able to be themselves. It is embedded in our values: we treat people how they want to be treated. At Tesco, we not only celebrate diversity, but recognise the value and opportunity it brings. We always want our colleagues to feel they can be themselves at work and we are committed to helping them be at their best.
We know life looks a little different for each of us. That’s why at Tesco, we always welcome chats about flexible working. Some people are at the start of their careers, some want the freedom to do the things they love. Others are going through life‑changing moments like becoming a carer, nearing retirement, adapting to parenthood, or something else. So, talk to us throughout your application about how we can support.
How can I let Tesco know I need additional support? Please let us know you need additional support by emailing tescoireland.recruitment@tesco.ie. This will allow us to understand more about you and how we can best support you through the recruitment process.
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